Refund and Returns Policy

At Aparna’s Herbal, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with our hassle-free return policy.

Eligibility for Returns

Damaged or Defective Products: We take utmost care in packaging and delivering our products. In the rare event that you receive a damaged or defective item, please contact us within 7 days of receiving your order to initiate a return.

Incorrect Items: If you receive an item different from what you ordered, please notify us within 7 days of delivery to arrange a return.

Return Process

Initiating a Return: To initiate a return, please contact our customer service team at (701) 036-2048 or email us at . Provide your order details and a description of the issue.

Return Authorization: We will guide you through the return process and provide you with a return authorization. Returns made without prior authorization may not be accepted.

Packaging: Please ensure that the item is securely packed in its original packaging, including all accessories and documentation that came with it.

Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure safe and prompt delivery.

Refund Process

Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria for a return.

Refund: If your return is approved, we will initiate a refund to your original payment method within 10 business days. The refund amount will be for the full purchase price of the item, excluding any shipping charges or additional fees.

Contact Us

If you have any questions or need assistance with a return, please contact us at (701) 036-2048 or email us at .

Thank you for choosing Aparna’s Herbal. We are committed to providing you with the best products and customer service. Your satisfaction is our guarantee.

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